Clinical Rounds
Clinical Rounds

Professional Support

Product support for teams running clinical reasoning workflows.

Find practical guidance for using the case library, working through a case, and getting help when something does not behave as expected.

Support scope

Share enough detail for the team to understand where you are in the case journey and what happened.

Guidance for finding and starting a clinical case.

Help with account access and saved learning sessions.

A clear route for reporting an issue in the experience.

What good support input looks like

Route and workflow context

Name the page or case module where the issue occurred.

Expected vs actual behavior

Describe what you expected, what happened instead, and the steps to reproduce it.

Priority and blast radius

Mention whether it blocks your session and include a screenshot only if it contains no sensitive information.