Professional Support
This page defines the support surface for institutions, faculty teams, and operators using the real Clinical Rounds application. It covers runtime issues, rollout coordination, and migration-quality product fixes.
Use this channel when the application shell, case workflows, or institutional operations need attention in production or staging. The goal is to keep the TSX application authoritative and stable.
Primary product support for clinical teaching teams using the live workspace.
Escalation path for build, auth, dashboard, and generation regressions.
Coordination for migration from prototype surfaces to final TSX pages.
Specify whether the issue is in landing, auth, generate, cases, dashboard, archive, insights, settings, or a compile/runtime path.
State exactly what the page or workflow should do and what it does instead, including redirects, data mismatches, or rendering regressions.
Call out whether the issue affects one user, one team, one institution, or all public traffic so triage can happen correctly.
